1. Who We Are
Starfish Ad Age, LLC ("Starfish Ad Age," "we," "us," or "our") operates websites, landing pages, forms, and related online services (collectively, our "Services"). This Privacy Policy describes how we collect, use, and share personal information when you interact with our Services.
2. Information We Collect
We collect two broad categories of information:
- Information you provide: name, email, phone number, company, message content, and form responses.
- Information collected automatically: IP address, browser/device details, pages visited, referral URLs, and interaction data.
We may also receive information from service providers, analytics platforms, advertising tools, and business partners when permitted by law.
3. How We Use Information
- Provide and improve our services, websites, and automation workflows.
- Respond to inquiries, schedule consultations, and deliver requested resources.
- Send operational communications, service updates, and (where allowed) marketing messages.
- Measure campaign and site performance, including through analytics tools.
- Protect against fraud, abuse, and unauthorized activity.
- Comply with legal obligations and enforce our terms.
4. SMS and Communications Consent
If you opt in to SMS communications, you agree to receive notifications, alerts, and occasional marketing messages from us. Message frequency varies. Message and data rates may apply. You can opt out any time by replying STOP. You may also contact us directly to update communication preferences.
5. Cookies, Analytics, and Tracking
We use cookies and similar technologies to remember preferences, understand site usage, and improve performance. We may use tools such as Google Tag Manager and Google Analytics. You can control cookie settings in your browser and use available opt-out mechanisms offered by analytics providers.
6. When We Share Information
We may share information with:
- Service providers (hosting, analytics, CRM, communication, and automation platforms).
- Professional advisors (legal, accounting, compliance) when needed.
- Authorities or legal process when required by law or to protect rights and safety.
- Business transfer parties in connection with mergers, acquisitions, or asset transfers.
We do not sell or rent personal information to third-party data brokers.
7. Data Retention
We retain personal information for as long as reasonably necessary for business purposes, legal compliance, dispute resolution, and contract enforcement. Retention periods vary based on the type of data and use case.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your state or country, you may have rights to access, correct, delete, or receive a copy of certain personal information, and to object to or limit some processing. For U.S. residents, this may include rights under state privacy laws (including California CPRA/CCPA rights where applicable). For EEA/UK residents, GDPR rights may apply.
To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests.
10. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. International Users
If you access our Services from outside the United States, your information may be processed in the United States or other countries where our providers operate, subject to applicable legal safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
13. Contact Us
Starfish Ad Age, LLC
Attn: Compliance Department
140 Tyler Street St, Ste 200
Longview, TX 75601
Email: sales@starfishadage.com